Summary

You are the face of the Texas Family Fitness Corporate Office in the heart of Addison, TX! This position is ultimately responsible for supporting the Corporate office staff, our Corporate office visitors, and our club members. You will be responsible for receptionist duties, such as answering the Texas Family Fitness main number, transferring calls, relaying messages, answering, and resolving general customer service inquiries, and administrative duties such as filing, data entry, and other duties as assigned. Energy, Enthusiasm, and Professionalism are an absolute requirement for this dynamic position!

Customer Service

Provide outstanding customer service, exceeding expectations! Greet every caller and visitor promptly and professionally, with courtesy and friendliness. Handle customer concerns with a high level of character, patience, and integrity.

Administrative

Maintain confidentiality. Duties consist of but are not limited to; setting up and maintaining files, databases, and records which may contain confidential information. Data entry, sorting and distributing interoffice mail and mail to our clubs, handling office documents, scanning, emailing, and copying documents. Assist with creating reports, Excel spreadsheets and PowerPoint presentations as needed. Provide general office support to Corporate staff.

Reception

Promptly answer incoming calls and greet every caller and visitor professionally, with courtesy, respect, and friendliness. Ensure the receptionist desk is never left unattended. Maintain a clean, neat, and professional appearance. Ensure the lobby and conference room remains clean, neat, and organized.

Requirements

Punctuality and dependability required

Prior customer service experience required

Personable, enthusiastic, friendly, and outgoing personality

Positive attitude and collaborative team player

Ability to work in a fast-paced and sometimes stressful environment

Computer proficiency with MS Office required

Must have the desire and ability to learn quickly and adapt to multiple requests

Must be self-motivated and can successfully work independently

Excellent oral and written communication skills required

Compensation: $24,000 to $27,000 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

EXCITED TO JOIN A GROWING, INSPIRED TEAM?

Texas Family Fitness is committed to our health club members & team members, providing a healthy outlet for families. When a new member chooses one of our clubs they are putting their fitness experience in our hands. Our team members are vital to this relationship, and their passion for fitness is what fuels the ability to change people’s lives for the better.

We are growing and looking for enthusiastic & motivated people who like to work hard and have fun! Do you like helping people reach their health & fitness goals? Do you like helping families stay fit together? If you think you’re ready to join a winning team, take the next step and join our fitness family.

Texas Family Fitness provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

WHY WORK AT TEXAS FAMILY FITNESS?

Working at Texas Family Fitness is an unparalleled experience, setting itself apart from any other gym environment in several distinctive ways.

Community-centric Approach: At Texas Family Fitness, it's not just about memberships and workouts; it's about fostering a sense of belonging and community. Employees are encouraged to build genuine connections with members, creating a supportive and inclusive atmosphere where everyone feels valued and motivated to reach their fitness goals.
Family-Focused Culture: True to its name, Texas Family Fitness prioritizes family values in everything it does. Whether it's providing childcare services, hosting family-friendly events, or offering specialized programs for all ages and fitness levels, the focus remains on catering to the diverse needs of families, making it a unique and welcoming space for everyone.
Innovative Facilities and Programs: From state-of-the-art equipment to innovative fitness classes and personalized training sessions, Texas Family Fitness is committed to staying ahead of the curve. Employees have access to cutting-edge resources and ongoing training opportunities, ensuring they can deliver top-notch experiences that keep members engaged and coming back for more.
Emphasis on Personal Growth: Texas Family Fitness isn't just a place to work; it's a platform for personal and professional growth. Whether you're a seasoned fitness enthusiast or just starting your career in the industry, there are ample opportunities for advancement, skill development, and leadership roles within the organization.
Community Engagement Initiatives: Beyond the gym floor, Texas Family Fitness is deeply invested in giving back to the community. Through various outreach programs specific to our NTX area, charity events, and partnerships with local organizations, employees have the chance to make a meaningful impact beyond their day-to-day responsibilities, fostering a sense of pride and fulfillment in their work.

Texas Family Fitness is more than just a job - it's a rewarding journey fueled by a passion for fitness, a commitment to community, and a dedication to helping others live healthier, happier lives.

TEXAS FAMILY FITNESS PERKS AND BENEFITS:

Work with and around kind, unique and fun team members
Free gym membership to all Texas Family Fitness locations
Flexible Hours
Professional training and growth opportunities
Discounts through vendor partners
Discount on all retail purchases
Medical, Dental, Vision and other supplemental insurance
401k

GROWTH OPPORTUNITIES ARE AVAILABLE:

Texas Family Fitness offers a diverse array of job opportunities across various areas, each playing a crucial role in delivering exceptional experiences to our members and fostering a thriving community of health and wellness. Here's a glimpse into some of the key job opportunities and their areas within Texas Family Fitness:

Fitness Instructors and Personal Trainers: These professionals are the heartbeat of our fitness programs, leading dynamic classes, conducting personalized training sessions, and inspiring members to achieve their fitness goals. Opportunities abound for certified instructors and trainers with expertise in disciplines such as HIIT, yoga, strength training, and more.
Member Services and Front Desk Staff: The front desk team serves as the welcoming face of Texas Family Fitness, providing exceptional customer service, managing memberships, and ensuring smooth operations at our facilities. Opportunities exist for energetic individuals with strong communication skills and a passion for helping others.
Childcare Providers: Texas Family Fitness recognizes the importance of supporting families in their fitness journey by offering onsite childcare services. Childcare providers play a vital role in creating a safe and nurturing environment for children while their parents focus on their workouts. Opportunities are available for childcare professionals with a love for working with children and ensuring their well-being. Read more about our Kid's Club here.
Group Fitness Instructors: These individuals are the heartbeat of the gym and give members a diverse experience. Opportunities are ideal for individuals with a passion for fitness and a knack for creating dynamic class experiences. Check out our website for the Group Fitness classes that are offered.
Management and Leadership Roles: Texas Family Fitness offers opportunities for career advancement and leadership development across all areas of the organization. From department managers to regional directors, these roles involve overseeing operations, driving strategic initiatives, and cultivating a positive work culture.
Corporate Positions: In addition to roles within our fitness centers, Texas Family Fitness also offers opportunities for professionals in areas such as marketing, human resources, finance, and IT at our corporate offices.

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